Privacy Policy & Cookie Management

Privacy Policy & Cookie Management

1. Introduction

Welcome to Bleu Lavande (bleulavande.fr). We value the protection of your personal data and are committed to transparency in how we use it. This privacy policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and applicable laws.

2. Data We Collect

When you browse our site or place an order, we may collect the following personal data:

  • Your full name

  • Your postal and email address

  • Your phone number

  • Your connection data (IP address, device type, browser used)

  • Your order history

This information is necessary to process your orders, provide customer service, and enhance your shopping experience.

3. How We Use Your Data

We use your personal data to:
✔️ Process and ship your orders
✔️ Provide updates on your purchases
✔️ Manage customer relations (support, after-sales service)
✔️ Improve our services and personalize your experience
✔️ Send promotional offers (only with your consent)

4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Your data is never sold or shared with third parties for commercial purposes.

5. Cookie Management

Cookies are small files stored on your device that help us improve your browsing experience. We use the following types of cookies:

  • Essential cookies: Required for the website to function properly (e.g., shopping cart, login).

  • Analytics cookies: Help us understand how you use our site (Google Analytics).

  • Marketing cookies: Allow us to display ads tailored to your interests.

How to Manage Cookies?

When you first visit our site, a banner allows you to accept or decline non-essential cookies. You can also adjust your preferences at any time through your browser settings.

6. Your Rights

Under the GDPR, you have the following rights:
✔️ Right of access: View your stored personal data.
✔️ Right to rectification: Correct any inaccurate information.
✔️ Right to erasure: Request the deletion of your data (subject to legal obligations).
✔️ Right to data portability: Receive your data in a structured format.
✔️ Right to object: Refuse the use of your data for commercial purposes.

To exercise your rights, please contact us at:
📩 infos@bleulavande.fr

7. Changes to the Privacy Policy

This policy may be updated to comply with new regulations. We encourage you to review it regularly.

📅 Last updated: 03/26/2025